Effective Date: 24/04/2025

Moscow Connect  operated by Rus Connect OOO (OGRN: 1257700191540, Russia), is committed to protecting your privacy and handling your personal data with transparency and care.

This Privacy Policy outlines how we collect, use, disclose, store, and protect your information when you access or use our websites, services, applications, AI tools, subscription packages, and e-commerce platforms (collectively, the “Service”).

By accessing or using the Service, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you.

  1. Personal Data

We may collect the following personally identifiable information (“Personal Data”):

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Date of birth (where legally required)
  • Payment details (via third-party processors)
  • Subscription preferences and history
  • Communications and support interactions
  • AI input/output data (if applicable)
  1. Usage Data

Collected automatically when you use the Service, including:

  • IP address, browser type, and device information
  • Pages visited, actions taken, time spent on pages
  • Date/time of access and referring URLs
  • Device identifiers and mobile network information
  • Diagnostic and performance data
  1. Tracking Technologies & Cookies

We use cookies, web beacons, and similar technologies to track the activity on our Service and hold certain information. You can control or disable cookies through your browser settings.

  1. How We Use Your Information

We may use your information for the following purposes:

  • To provide, maintain, and improve the Service
  • To process payments and deliver products or digital content
  • To manage subscriptions and memberships
  • To provide personalized AI-generated responses or suggestions
  • To send transactional emails (receipts, confirmations, updates)
  • To detect, prevent, and address technical issues or fraud
  • To communicate with you regarding customer service, offers, or promotions (with your consent)
  • To comply with legal obligations and resolve disputes
  1. Legal Bases for Processing (For Users in the EU/EEA)

We process your data based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests (e.g., fraud prevention, improving user experience)
  1. Retention of Your Information

We retain Personal Data only as long as necessary:

  • To fulfill the purposes set out in this Policy
  • To comply with legal, regulatory, and contractual obligations
  • To resolve disputes or enforce our agreements

Usage Data may be stored for shorter durations unless required for analytical, legal, or security-related purposes.

  1. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct or update inaccurate data
  • Delete your data (“right to be forgotten”)
  • Object to or restrict processing
  • Withdraw consent at any time (where processing is based on consent)
  • Receive your data in a portable format (data portability)

To exercise these rights, please contact us at legal@rumove.ru.

  1. AI-Specific Data Handling

When using our AI tools:

  • Input and output data may be stored temporarily to improve performance and monitor abuse
  • AI outputs are not guaranteed to be accurate or private
  • We do not use your AI interactions for training third-party models
  • Do not input sensitive personal or financial data into AI tools
  1. Data Transfers

Your data may be processed in countries outside your own, including jurisdictions with different data protection laws. In such cases, we ensure that appropriate safeguards (e.g., standard contractual clauses or equivalent protections) are in place.

By using our Service and submitting data, you consent to such international transfers.

  1. Security Measures

We take the protection of your information seriously:

  • Secure HTTPS connections
  • Encrypted storage of sensitive data
  • Role-based access controls
  • Payment processing via PCI DSS-compliant third-party providers such as Tinkoff Bank (TBank)
  • Regular audits and monitoring for vulnerabilities

However, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security.

  1. Third-Party Services

We may share your information with third-party vendors only to the extent necessary to:

  • Process payments
  • Fulfill orders
  • Host or analyze data
  • Manage customer communications

These providers are contractually obligated to protect your data and use it only for specified purposes.

  1. Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal data from anyone under this age. If you are a parent or guardian and believe your child has provided us with personal data, please contact us. We will take steps to delete such data.

  1. Data Deletion & Account Management

You may delete your personal data by:

  • Logging into your account and modifying or deleting your profile
  • Requesting deletion via email at legal@rumove.ru

We may retain certain data if required by law, regulatory authority, or legitimate business purposes.

  1. Business Transfers

If Rumove or Rus Connect OOO is involved in a merger, acquisition, restructuring, or asset sale, your information may be transferred to a new entity. You will be notified before any such transfer occurs and given the option to opt out where legally required.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and the “Effective Date” updated accordingly. Continued use of the Service after such changes indicates your acceptance.

We recommend reviewing this policy periodically.

  1. Contact Us

If you have any questions, concerns, or data requests regarding this Privacy Policy, you can contact:

Email: legal@moscowconnect.ru
Company: Rus Connect OOO
Registered Office: TBC